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You must abide by the terms
stated here.
- Terms
Customer Agreement
Customers and members of any CMI service agree to these Terms
of Service (TOS) stated throughout this document. TOS decisions
and definitions are left up to the discretion of CMI.
CMI strictly prohibits the use of it's service's for illegal
activities. Therefore you agree that CMI may disclose any and
all information including assigned IP numbers, history of account(s),
use of account(s), etc to any law enforcement agent who makes
a written request without further consent or notification to
you the customer.
You the customer acknowledge that the nature of the service is
furnished and the initial rates and charges have been communicated
to you. CMI may prospectively change the specified rated and
charges from time to time.
CMI has the right to suspend or terminate your service(s) upon
the failure to pay charges when due. If you paid with a credit
card on a monthly basis your credit card will be charged automatically
once monthly without an invoice notice ahead of time. You will
receive a receipt.
- Annual billings will be billed
by invoice sent 7 days before the due date to your e-mail address.
You are responsible for remembering your renewal date and should
check your e-mail regularly 7 days prior to your renewal date.
Failure to pay any unpaid balances after 30 days when payment
was due will result in account termination. CMI holds no responsibility
for loss of data over unpaid accounts.
Upon account suspension your website(s) will be redirected to
a placeholder page which will display the CMI logo and link to
the CMI website.
CMI will refund within 30 days of service if not happy with the
service. CMI reserves the right to refuse refund if your account
is suspend/terminated due to a breach of our Terms of Service.
Content allowed on our servers excludes any "unauthorized
copyrighted works distributed without fees or royalties, and
may be traded, in general violation of copyright law. "
. CMI also does not allow hate, internet security (hacking) or
sites that link to, or relate to unlawful actions/material. Any
CMI service may not be used to transmit any material (by e-mail,
uploading, posting or otherwise) that harasses, threatens or
encourages bodily harm to another person.
Hosted accounts are allowed to use up a "fair" percentage
of CPU/Memory on our servers. If your account(s) become a burden
on the server, your site may be suspended or be moved to another
server. In extreme cases you may be asked to leave our service
as we are unable to accommodate you.
Hosted accounts may not run any background service of any kind.
Bandwidth is not monitored to any activities performed via an
account's Shell. Abuse of this may result in extra bandwidth
charges or account suspension.
Use of any CMI service to transmit any unsolicited commercial
or unsolicited bulk e-mail is expressly prohibited. Violations
of this type will result in immediate account suspension or termination.
A customer hosting websites or services on their account(s) that
support spammers or cause any of our IP space to be listed in
any of the various spam databases will have their service immediately
suspended or terminated. It is illegal. Therefore no third party
email lists maybe uploaded. Email lists where email address is
confirmed are permitted.
Use of any CMI service collect or attempt to collect personal
information about third parties without their knowledge or consent
is strictly prohibited.
Customers of CMI have every right and obligation to contact us
for support at any point in time. CMI staff may deny help to
any person being rude or abusive to the point of causing discomfort
to the staff member.
Breach of any of our Terms of Service may result in a penalty
fee. CMI has the right to deny access to your account and content
until the fee is paid. If no payment is made, the account(s)
will be terminated.
Network Infrastructure & Services
CMI's network and infrastructure is defined by domain names,
hosted websites, reseller accounts, servers, switches routers
and general equipment.
CMI may deny access to anyone to its websites, servers or entire
network at their discretion, with or without notice.
CMI may suspend or terminate an account that is causing disruption
or problems for other customers or services even if the violation(s)
are not listed in this document.
Service Level Agreement (SLA) is based on connectivity (network)
and server hardware uptime. CMI guarantees 99.5% SLA uptime with
the exception of scheduled maintenance. CMI makes no guarantees
over hardware failure or software malfunctions.
Use of CMI's services to engage in any criminal activity is strictly
prohibited. Storing any illegal or copyrighted content (which
is not copyrighted by yourself) privately or publicly is strictly
prohibited. Any claims that the copyrighted data is for backup
purposes will be ignored.
Use of CMI's services engage into any activity which affects
the ability of other people or systems to use it's services or
the Internet will not be tolerated. This includes "denial
of service" (DOS) attacks against another network host or
individual users. CMI will not tolerate any users attempting
to access the accounts of others or penetrate security measures
of other systems.
CMI accepts no responsibility for damages induced to sites/accounts/servers
by third parties by any kind of network or server attacks.
CMI performs regular backups of hosting accounts but makes no
guarantees over the retention of these backups. It is the
customers responsibility to maintain regular backups of their
data. CMI accepts no responsibility for of any loss of data.
Our server is provided with a burstable 100Mbps port and may
utilize available network bandwidth in manner that is fair and
reasonable to all users on the network. Because bandwidth is
a shared resource amongst all users, excessive consumption of
network bandwidth by a server or user account can interfere with
or completely prevent normal network performance for other users.
(40GB of data transfer) or more during any 3-hour period shall
be warned and/or disconnected/suspended from the network to prevent
such activities from causing deterioration in network performance
for other users. Furthermore, the customer shall be responsible
for all fees related to excessive bandwidth usage.
Bandwidth limit is a raw limit. cPanel accounts will receive
an automatic website suspension upon reaching their bandwidth
limit. E-mail and FTP functionality will remain, however it is
used at the discretion of the user, an overcharge fee may be
issued.
The maximum download speed of CMI's Private FTP Service is defined
as the maximum allowed amount of kilobytes to be passed per second
and is not a guaranteed speed.
Breach of any of our Terms of Service may result in account suspension
or termination. You may also be issued a penalty fee which will
be decided upon the nature of the breach.
New Sales & Billing
CMI has the right to deny new orders from anyone with or without
notice, refunds will be issued accordingly.
New orders will be processed within 24 hours after payment is
received and confirmed. This includes confirmation that the payment
has passed fraud checks with our merchant 2checkout.com.
- CMI reserves the right to update
this document with or without notice at any time.
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